Nicola Green

Nicola Green is Chief Communications and Corporate Affairs Officer for Virgin Media O2, the joint venture between Liberty Global and Telefonica and one of the UK’s largest businesses. She is a member of Virgin Media O2’s Executive Team and reports directly to the Chief Executive Officer.

Nicola is a communications industry figurehead, a two-time winner of PR’s biggest industry achievement award, and a regular feature in PR Week’s UK Power Book. Her passion is putting an end to the UK’s digital divide, for which she actively campaigns. 

In her current role, which she took up in 2021, Nicola is responsible for External Communications & Public Relations, Internal Communications, Public Affairs, Social Media, Content & Channels, Events, and Corporate Responsibility & Sustainability. She is also a Non-Executive Board Member of the digital social action organisation, Internet Matters.

Nicola was previously appointed as Director of Corporate Affairs at Telefónica UK Limited (O2) in 2016, having served four years as Director of Communications and Reputation. There she had responsibility for Corporate Communications, Public Relations, Internal Communications, Public Affairs and Social Media Response, and was most famously recognised for O2’s groundbreaking social handling of a nationwide network outage, which became a global blueprint. 

Nicola joined O2 UK (acquired by Telefonica SA in 2007) in 2003 as Head of Media & Communications where she directed the re-positioning project of The Millennium Dome to ‘The O2’ and introduced the iPhone to the UK. Under Nicola’s leadership, O2 achieved the highest corporate reputation in the sector and became the industry’s most loved brand. 

Prior to joining O2, Nicola worked for a number of major blue chip brands including Dr Pepper and Orange (2000 – 2003), where she helped build the brand and manage its flagship partnerships with BAFTA and the Glastonbury Festival. During her tenure, Nicola also launched the prestigious Orange Prize for Fiction. 

Nicola began her career at global public relations and communications firm, Burson-Marsteller, where she worked for a number of FMCG clients. She has a degree from the University of Leeds and a Non-Executive Director Diploma from The Financial Times.